In order to keep your equipment in full operation is critical for you to perform regular preventive maintenance. Our qualified team of engineers offer the best possible service on your machine according to the manufacturer recommendations.

For combinations machines:


What is included in the servicing agreement?

On every monthly visit our technician will:

Perform a preventive maintenance as follow:

  • Check the vending machine and the surrounding area, check for signs of rust on the

outer cabinet and obstructions in the air vents.

  • Open the door and check there is no accumulation of water, signs of rust, and humidity around the corners.
  • Check that the evaporator outlet is not blocked (condensed water in the evaporator must drain out towards the condenser pan).
  • Check the door seals. Should they be damaged, the technician will recommend replacing the seals immediately.
  • Check that the condenser is clean.
  • Check that the evaporator fan and the cooling system work normally (the fan blades must be free from any foreign mater).
  • Check that the compressor and the condenser fan work normally (the fan blades must befree from any foreign matter).
  • Check that all the selections are correctly delivered.
  • Check the service cord. If the cable or connector is damaged or worn, it must

be replaced with a service cord of the same type as the original delivered together with the vending machine.

Perform a deep machine clean up as follow:

On every monthly visit

  • Clean the decal using suitable detergents.
  • Clean the control panel using a damp cloth.
  • Clean the delivery area with a clean cloth.
  • Remove dust and / or dirt from the sensors using compressed air and / or a clean cloth.
  • Clean the ventilation grate using compressed air and a damp cloth.
  • Clean the shelves using warm water and neutral detergents.
  • Check for insects and remove them if necessary, from inside the vending machine.
  • Remove the dust generated in the area of the refrigerant system, especially on the base.
  • Check the door seals, clean using lukewarm water, non-abrasive detergents and a soft cloth.
  • Check and clean the sensors of the installed payment systems. Refer to the manufacturer’s instructions for each device.
  • Clean the cabinet inside and outside using a suitable detergent or soap. Externally apply any good car wax. Repair any paint scratches to prevent corrosion.
  • Check the drain hose and clean. The water from the evaporator must flow freely in the tray next to the compressor.
  • Clean the display screen and the inside of the display panel.
  • Check and clean the LED bars using only warm water.
  • Check that all the compartments and pipes of the refrigerant system are clean and that there are no obstructions for the passage of air. Condenser and evaporator must be kept clean for optimal operation. Clean the condenser with a vacuum cleaner and a brush, make sure that all the fins and hoses are free and clean.

At least ones a year

  • If necessary, recharge the refrigerant system gas.
  • Check the integrity of the vending machine and the compliance with the standards of the relative systems by qualified personnel.
  • Remove all shelves, and the cooling system. Thoroughly clean all the components of the shelves, the refrigeration system and the inside of the vending machine. Reassemble all the components inside the cabinet. Bring the temperature to normal and load the desired products.

For coffee machines:


Perform a deep machine clean up as follow:

On every monthly visit

  • Empty drip tray and coffee cake container.
  • Rinse mixers by using the functions of programming menu.
  • Rinse coffee brewer by using the functions of programming menu.
  • Clean delivery area.
  • Check / Clean : canister spouts / mixers.
  • Check and clean the aspiration channel.
  • Rinse the coffee brewer.


  • Change water filter cartridge.
  • Sanitizing internal filters of coffee brewer.
  • Sanitizing the entire circuit feed.
  • Check grinding quality.
  • At least once a year, or more frequently according to the use of the machine and the quality of the inlet water, the entire foodstuff circuit system must be cleaned and sanitized:
  1. All parts of the hydraulic system in contact with food, including the hoses, must be removed from the unit and fully disassembled.
  2. All visible residue and product films are mechanically removed using brushes or similar tools, if necessary
  3. All components must be soaked in a sanitising solution for at least 20 minutes
  4. The unit internal surfaces are to be cleaned with the same sanitising solution
  5. Thoroughly rinse and then reinstall the parts.

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