product selection
Anonymous Office Vending Feedback: Ask Useful Questions Without Names
Office vending feedback does not always need a person’s name. If the purpose is to understand which products people would
Vending Shelf Changes: Confirm Who Can Reconfigure the Machine
A vending machine may look flexible in a brochure, but changing the range can involve more than putting a different
Reviewing Vending Complaints: Separate the Product from the Purchase Experience
A comment such as the vending service was disappointing can describe several different experiences. The customer may dislike a flavour,
Similar Vending Snack Names: Make Different Recipes Easy to Distinguish
Two snack packets can share a brand and a similar name while representing different products. A vending range should make
A New Vending Product Barcode: Update the Stock Record Before Reordering
A familiar vending snack can arrive in a new pack with a different barcode. Before receiving it as though nothing
Vending Demonstrations: Test the Least Convenient Pack, Not Just the Easiest
A vending demonstration is most useful when it represents the range you intend to offer. If every sample is the
Vending Snack Ranges: Test Whether Small Packs Fill a Different Need
A smaller snack pack may serve a different customer need from a larger pack of a similar product. Someone looking
Vending Stock Deliveries: Count Inner Packs Before Recording Available Units
A vending delivery can contain outer cases, inner packs and individual saleable items. Recording all three simply as units can
Employer-Funded Vending: Explain What Happens When an Included Item Runs Out
An employer-funded vending offer needs a clear answer for the day an included item is unavailable. Staff may assume that
Office Vending for a New Department: Introduce the Range Without Assuming Preferences
When a new department joins an office, the existing vending range may be unfamiliar to its staff even if the
Vending Product Photos: Check That the Display Still Matches the Pack
A product photograph can remain on a vending display long after the supplier changes the packaging. Sometimes the difference is
Vending Product Pack Sizes: Make Single Items and Multipacks Clear
A vending selection should make clear what the customer will receive: one individual item, a multipack or another specifically described