Customer Support

Your Vending Launch Contact Will Be Away: Prepare a First-Week Handover

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A vending installation can be ready while the person who organised it is about to go on leave. The solution

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A Vending Receipt Link No Longer Opens: Keep the Purchase Details

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A receipt link that no longer opens can be frustrating when you need to reconcile an expense or query a

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Misted Vending Glass: Record What You Can See Before Requesting Help

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Misted glass can make a vending machine difficult to use even when the cabinet is lit and products are visible.

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A Vending Product Is Visible but Marked Unavailable: What to Report

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Seeing a snack behind the glass does not necessarily mean the machine can currently sell it. If the selection is

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