Service appointments
A Vending Service Appointment Is Cancelled: Keep the Fault Open Until the Next Step Is Agreed
Cancelling a vending service appointment changes the visit plan; it does not necessarily resolve the fault. Whether the cancellation comes
A Vending Service Appointment Coincides with a Fire Drill: Rearrange the Visit Safely
A planned fire drill can interrupt a vending service visit even when both activities have been arranged correctly in isolation.
A Vending Engineer Gives an Arrival Window: Organise Site Cover
A service booking described as a morning or afternoon window needs a different site plan from a fixed appointment. The
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