Equipment identification
A Customer Reports the Wrong Vending Machine: Identify the Location Before Escalating
A clear vending report can still reach the wrong place when the customer identifies the wrong machine. This is particularly
Buying Vending Equipment with an Internal Asset Number: Connect the Purchase to the Machine Record
An internal asset number helps a business track equipment, but it is not necessarily the same as the manufacturer’s serial
A Vending Fault Report Contains the Wrong Machine Number: Correct the Existing Case
If a vending fault report contains the wrong machine number, correct it as soon as you notice. The symptoms may


