Receipts
A Vending Customer Needs a Receipt Sent Again: Correct the Destination Without Repeating the Sale
If a vending receipt did not reach the intended email address, ask for help with the existing purchase rather than
Micro-Market Receipt Printer Is Empty: Keep Proof of the Completed Purchase
A micro-market checkout may complete a purchase even when its receipt printer has run out of paper. The missing printout
A Micro-Market Barcode Scans as a Different Product: Stop and Check the Item
If a micro-market checkout identifies your snack as a different product, pause before paying. A successful scan sound does not
A Micro-Market Receipt Includes a Vending Purchase: Check Which System Took Payment
If a micro-market receipt appears to include something you bought from a nearby vending machine, check the two purchase journeys
Vending Payment Succeeded but the Receipt Shows an Unexpected Time: Match the Transaction
A vending receipt with an unexpected time does not automatically mean that you paid twice or that the transaction belongs