cashless
A Colleague Queries a Vending Card Payment: What the Site Host Can Check
A colleague approaches reception with a phone and asks whether an unfamiliar card payment came from the vending machine. The
Keeping a Removed Vending Payment Reader as a Spare: Record Its Status
A payment reader has been removed from a vending machine and someone suggests keeping it as a spare. Before placing
Unsure a Vending Purchase Finished? Pause Before Trying Again
You have made a selection, but you are unsure whether the purchase finished. Perhaps you looked away, the product has
Buying Two Vending Items: Check Whether Each Purchase Is Separate
When you want a snack and a drink, it is tempting to make both selections quickly and assume the machine
Buying Vending for a Site with Poor Mobile Reception
A promising vending location can have poor mobile reception even when the rest of the building works well. Before buying
One Vending Payment Method Is Unavailable: Explain the Working Options
A vending machine may have more than one payment option, but an interruption to one method does not tell you
Before Buying Connected Vending: Bring Your IT Team into the Discussion
Connected vending can involve several parties: the equipment supplier, payment provider, site operator and the organisation responsible for the building’s
Why Does My Vending Purchase Say Nayax on My Bank Statement?
You remember buying a snack at work, but your banking app shows Nayax rather than the name on the vending
Vending Card Reader Offline? Your Phone Signal Is Not the Whole Test
Your phone has reception beside the vending machine, yet the card reader appears offline. The phone is a useful observation,
Cashless Out of Order: What to Send Your Vending Operator
A vending machine that says “Cashless Out of Order” needs a useful fault report, rather than repeated payment attempts. The
Tapping a Wallet at a Vending Machine? Use One Card at a Time
When paying at a vending machine, take the card you intend to use out of your wallet and present that
Changing Vending Prices? Check the Display and the Transaction
A price change is not complete just because a number has been saved in an office dashboard. Customers need clear