service records
After a Vending Service Visit: Record What Was Done and What Remains Open
A service visit can finish while a site still has an unanswered question. Perhaps stock was replenished but a product
Night-Shift Vending Feedback: Separate Faults, Stock Gaps and Product Requests
A message saying the night-shift vending is poor can describe several different problems. A machine may have a fault, a
Vending Machine Manuals: Make Sure the Documents Match Your Equipment
A folder of vending documents is useful only when the instructions apply to the equipment in front of you. Similar-looking
Taking Over a Workplace Vending Service: Your First Handover Meeting
When responsibility for workplace vending moves to a new manager, a short handover meeting can prevent avoidable confusion. The machine
Changing a Vending Product: Who Approves the Replacement Range?
A replacement snack can be a small operational change with a noticeable effect on customers. The new packet may differ
Inspecting a Used Vending Machine: Ask for Its Service History
A clean used vending machine can look ready for work while leaving important questions unanswered. Its service history helps you
A Vending Cleaning Log That Records the Work Actually Done
A tick beside ‘machine cleaned’ tells the next person very little. A useful vending cleaning log identifies the work completed,
Vending Machine Keys: Keep a Clear Handover Record
A vending machine key should have a known holder and a clear purpose. When staff, contractors or operators change, a
A Vending Repair Needs a Part: Agree the Approval Before the Order
A technician identifying a faulty part does not always mean an order has been approved. Clarify the next decision before
Useful Vending Fault Photos Without Exposing Customer Details
A clear photo can help a vending operator understand a fault, but a wide shot of a busy workplace may
Wrong Vending Stock Delivered: Separate It Before the Refill
A delivery can contain the right brand but the wrong flavour, pack size or quantity. Spot the difference before it
Covering a Vending Route: Leave a Site-Specific Visit Checklist
A relief worker can know how to refill a machine and still lose time at an unfamiliar site. Add a